We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ouch - WOW toy. Most amazing I've ever got. Velvet skin without any smell. Very soft and easily inflatable. Thanks !!!
Delivery is almost a month. The material is rigid, stretched badly, so it does not increase significantly!
fun product
The size does not increase as much as write in description (4,7 sm.) It is about maximum 4 sm.
big
Norms
Customized W cm increasing your bread bread is given by Air is more from entering data also fit look Greatly smell Anna is rubber feet
bien
I liked the girl recommend
good
Три недели до улан-удэ, упаковано хорошо, работает отлично
This item wa delivered very fast and it seems to be in great condition! I think the toy is actually already quite big without it being inflated. The little pumb system is al little bit firm but it definitely works, it's also very easy to release the air from the toy.
ok
The size does not increase as much as in, but it is enough for those who are not used to it. The touch is good and gives the impression that it will last
Slightly inflates, then begins to miss the air.
It all came quickly. One minus does not correspond to the specified inflating parameters of a maximum of 70mm. Everything else is good. And minus the bad package packaging was cut.
excellent quality, satisfied